Tel: (434) 676-9496

About Us

/Learn more about us
What do we do?

The ISSI Value

We assist individuals and business owners who have questions about their current insurance and/or employee benefits needs

An opportunity presents itself when people are unhappy with their current benefits, are paying too much for coverage, are not receiving the right level of service from their current agent, or simply have questions about their current benefits.

Why choose us?
Our client’s best interests are our priority.
Independent agency representing over 15 major insurance carriers statewide.
Agency has been in business for 30 years

Our agency has many reputable clients who have been using our services for decades. We work with individuals and groups ranging from size 2-500+. We work with private industries and public entities and know which solutions will work best.

Our Approach

How we work

Initial- We begin by analyzing our client’s current situation and the goals they are trying to achieve. Often times, there are many things groups are not doing to provide the best benefits at the lowest price. We can quickly identify opportunities and work with clients to help them receive the most value from their benefits. After gathering information, we generate quotes from carriers. We then present the most sensible options to the employer and recommend the best fit for the group. We use this same process to help individuals and families with their insurance needs.

Day to Day- We assist with enrolling and terminating employees from the plans and offer COBRA administration. When there are claims or service issues we work with the carriers to resolve them. At the present time, Healthcare Reform is the hottest topic in our field. Our agency educates groups on how Healthcare Reform will specifically affect them, and we can help the group strategize and make any necessary changes to keep them in compliance.

Renewal- When a plan is up for renewal we will look at alternatives within the carrier as well as shop other carriers to make sure we are recommending the best possible fit for the client. When possible we will negotiate a more favorable renewal. We then are happy to conduct meetings with the employees to educate them of any changes and help with the open enrollment process.

We are small enough to know you, but large enough to serve you.

Superior Customer Service: answer questions and assist with Claims, Benefits and BillingMett Our Team